Privacy Policy

Last updated: October 31, 2025

PT Polarity Audio Indonesia respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website.

  1. Collection of Personal Information

1.1. We collect personal information that you provide directly to us when you make a transaction, create an account, subscribe to a newsletter, or contact us through the website. 1.2. The personal information we may collect includes, but is not limited to:

Full name

Email address

Phone number

Shipping and billing address

Payment information (e.g., credit/debit card number)

User account information (username and password)

  1. Use of Personal Information

2.1. The personal information we collect is used for the following purposes:

Processing and completing your purchase transactions

Sending you order confirmations and shipping information

Providing customer support

Sending you product updates, special offers, and promotions, if you opt in to receive such communications

Improving the service and user experience on our website

  1. Protection of Personal Information

3.1. We use appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

3.2. We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless longer retention is required or permitted by law.

  1. Sharing of Personal Information

4.1. We will not sell, rent, or exchange your personal information with third parties without your consent, except as set forth in this Privacy Policy.

4.2. We may share your personal information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep this information confidential.

4.3. We may disclose your personal information if required by law, or if we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

  1. Use of Cookies and Other Tracking Technologies

5.1. Our website uses cookies to improve user experience and collect information about visitors and their visits to our site.

5.2. You can set your browser to refuse all or some cookies, or to notify you when a cookie is being sent. However, if you disable or refuse cookies, some parts of this site may be inaccessible or not function properly.

  1. User Rights

6.1. You have the right to access, correct, or delete the personal information we hold about you. You also have the right to object to or restrict the processing of your personal data, and to request data portability.

6.2. If you wish to exercise these rights, you can contact us using the contact information provided below.

  1. Changes to the Privacy Policy

7.1. We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory purposes.

7.2. Changes to the Privacy Policy will be posted on this page, and the effective date of the changes will be listed at the top of this policy.

  1. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or would like to exercise your rights regarding your personal information, please contact us at:

Email: [email protected]

Phone or WhatsApp: 0895-2117-6777